Worldwide Shipping

We currently offer shipping to customers in the United States and worldwide.

This Shipping Policy applies to physical products purchased through leathercornershoerepair.com.

Shipping Rate

A flat shipping rate of $4.95 per order applies to orders shipped within the United States and internationally.

There are no additional shipping charges based on order size or weight unless otherwise stated at checkout.

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by local authorities.

These charges are not included in the $4.95 shipping fee and are the responsibility of the customer.

Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Time

Once your order has been processed and shipped, estimated delivery times are:

• United States: Approximately 5–7 business days after processing

• International: Approximately 7–20 business days after processing, depending on the destination and local carrier

Delivery estimates are provided as general guidelines and are not guaranteed.

Carriers & Tracking

We may use USPS, UPS, FedEx, or other local or international shipping carriers depending on the destination and order details.

Once your order has shipped, we will send you a shipping confirmation email with tracking information whenever tracking is available.

Tracking information may take approximately 24–48 hours to update after the shipping label has been created.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, or other fees may be charged by the destination country.

These charges are not included in the $4.95 flat shipping rate and are the responsibility of the customer.

Customs processing may also cause additional delivery delays that are outside our reasonable control.

Lost or Stolen Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please:

• Check around your delivery location, mailbox, porch, or other secure areas

• Ask household members or neighbors whether they received the package

• Contact your local carrier or post office for additional delivery information

Once a package has been marked as delivered by the carrier, we cannot guarantee recovery of packages that are subsequently lost or stolen.

If the issue remains unresolved, please contact us at [email protected] and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at [email protected].

Please include:

• Your order number

• A description of the issue

• Clear photos of the damaged item

• Clear photos of the packaging, where applicable

We will review your case and provide the appropriate next steps in accordance with our Return & Refund Policy.

Incorrect Address

Please carefully review your shipping address before placing your order.

We cannot be responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact us at [email protected] as soon as possible.

We will do our best to update the shipping address if the order has not yet been processed or shipped, but address changes cannot be guaranteed after an order has been placed.

Delays

Delivery estimates are not guaranteed.

Delays may occur due to weather, carrier issues, customs processing, public holidays, high shipping volumes, or other circumstances beyond our reasonable control.

We appreciate your patience and will provide tracking information whenever available.

Website Operator & Customer Support

Leather Corner Shoe Repair, operated by Lê Quang Hiệp, is responsible for customer support, order-related inquiries, return and refund requests, and shipment-related assistance for purchases made through leathercornershoerepair.com.

Questions About Your Shipment?

If you have questions about your order, tracking information, shipping, or estimated delivery, please contact us.

Brand Name: Leather Corner Shoe Repair

Website Operator / Business Owner / Representative: Lê Quang Hiệp

Business Address: 3/12/113 Vu Chi Thang, P. Nghia Xa, Q. Le Chan, TP. Hai Phong, Vietnam

Email: [email protected]

Phone: +84 896 613 926

Customer Support: Available 24/7

Response Time: Within 24 hours

Website: leathercornershoerepair.com