Frequently Asked Questions
Orders & Payment
What payment methods do you accept?
We accept PayPal, debit cards, and credit cards, including Visa, Mastercard, American Express, and Discover.
Payments are processed securely through our available payment providers. You do not need a PayPal account to pay by card when the card payment option is available at checkout.
Can I cancel or change my order?
Yes. You may request a cancellation or change within 24 hours of placing your order.
Email us at [email protected] with your order number and the requested changes as soon as possible.
We will do our best to update or cancel your order before it enters processing. Requests cannot be guaranteed once an order has been processed or shipped.
Shipping
Where do you ship?
We ship to customers in the United States and worldwide.
How much does shipping cost?
We offer a flat shipping rate of $4.95 per order, regardless of destination, order size, or weight.
For international orders, customs duties, import taxes, VAT, or other fees imposed by the destination country may apply. These charges are the customer’s responsibility and are not included in the $4.95 shipping fee.
How long does delivery take?
Orders are generally processed within 1–3 business days after payment is confirmed.
Estimated delivery times are:
United States: Approximately 5–7 business days after processing
International: Approximately 7–20 business days after processing
Delivery times are estimates and may be affected by carrier delays, customs processing, weather, public holidays, or other circumstances beyond our control.
Will I get a tracking number?
Once your order has shipped, we will send you a shipping confirmation email with tracking information whenever tracking is available.
Tracking information may take approximately 24–48 hours to update after the shipping label has been created.
Returns & Refunds
What is your return window?
We accept eligible returns within 30 days of delivery.
To qualify for a return, products must generally be unused, unworn, in their original condition, with original tags and packaging, and accompanied by proof of purchase.
Please review our Return & Refund Policy for complete eligibility requirements.
How long does a refund take?
Once your return has been received and inspected, we will generally notify you of the refund decision within 1–3 business days.
If approved, the refund will be issued to your original payment method. Please allow approximately 3–13 business days for the funds to appear, depending on your bank or payment provider.
Who pays for return shipping?
If you receive a defective, damaged, or incorrect item, we cover the applicable return shipping cost.
For returns due to a change of mind or another customer-related reason, the customer is responsible for return shipping costs.
Products & Services
What does Leather Corner Shoe Repair offer?
Leather Corner Shoe Repair focuses on footwear-related products and shoe repair services.
Available products and services may vary, so please review the relevant product or service page for current descriptions, pricing, availability, and other details.
How can I ask about a shoe repair service?
If you have questions about a shoe repair service, please contact us at [email protected].
When contacting us, provide a description of the footwear and the repair you need. Photos may also help us better understand your request.
How do I know what size to order?
Sizing information is provided on individual footwear product pages whenever available.
If you are unsure which size to choose, contact us at [email protected] before placing your order and we will do our best to assist you.
Still Have Questions?
If you did not find the information you were looking for, please contact us using the details below.
Brand Name: Leather Corner Shoe Repair
Website Operator / Business Owner / Representative: Lê Quang Hiệp
Business Address: 3/12/113 Vu Chi Thang, P. Nghia Xa, Q. Le Chan, TP. Hai Phong, Vietnam
Email: [email protected]
Phone: +84 896 613 926
Customer Support: Available 24/7
Response Time: Within 24 hours
Website: leathercornershoerepair.com